Basic Services

Free help in the installation, free testing.

Service commitment

To the complaint items that the customer put forward, 24 hours inside the province and 48 hours out of the province have a special circumstance, give within 8 hours. 

Network Support

24/7 Time: Customer Service fomtecmachine@gmail.com   

Telephone Support

24/7 Time: Telephone Service +86 159 1655 5995

Periodically return to visit the example to check:

My company after-sales service the technical personnel will carry on back to visit to combine various difficulty problem to the machine carry on the check fixes the maintenance to reach agreement the answer, you appear in machine use process to your machine, asking for you at the same time to usage opinion and suggestion of the machine. 
Our company will send or fax the “ The satisfaction of the customer investigates sheet ” periodically to accept the customer‘s direct.

The whole machine of a year protects to fix：

Since the machine was shipped out of the factory, with a warranty for a year

Support the service for life：

As long as it is our machine, our factory will be responsible for the product to support for life.